Frequently Asked Questions


  • We’re thrilled you’d like to work with us, and we cannot wait to speak with you about your big day! To get started, please fill out our contact form here . We will be in touch with you as soon as possible to schedule a quick call to discuss your needs and answer any questions you may have.

  • Our home office is located in St. Augustine, Florida, however, our growing team lives in and services Florida, Vermont, Massachusetts, Upstate New York, and beyond!

  • Every couple’s needs are different. Please fill out our contact form and we’ll get detailed pricing to you ASAP. Need general pricing? Check out the wedding page for your area.

  • Depending on the time of year, our standard minimum is bride plus 5.

  • We do offer a bridal package for brides only. However, it still requires a minimum monetary amount for us to travel on-location. If you can’t find guests to fill the “bridesmaids” spots, consider asking a special guests! They love to get their makeup done too!

  • We charge $1 per mile, per service provider, round trip from their location to yours. Additional travel fees may be required depending on the client's needs and location.

  • The easiest way to explain it is time. The time that we spend with the bride is significantly longer than the time spent with bridesmaids/others and it goes beyond the time spent just on the wedding day. From start to finish we spend an average of 3-6 hours working with

    each bride from initial contact to trial, communications and all the way to follow ups after the wedding. Where as we only spend 30 minutes with each member of the bridal party on the day of the wedding. This is a very standard practice in the beauty industry when it comes to weddings.

  • We do not offer discounts of any kind

  • Many of our clients secure their date 12-16 months in advance and often times even further out. Saturdays and peak months – March-October – book quickly.

  • It is best to know how many services you will need when booking, but if this is not possible, you can alter services up to 8 weeks before your date. Be advised that adding or reducing services may affect your timeline on the day of your event.

  • During your bridal preview, you will meet with your artist and/or stylist that will be providing your services on your big day. They will assist you with choosing a look and hairstyle that will best fit your style. The artist and/or stylist will give you one complete look based on what you’ve decided. Minor adjustments may be made during your preview if needed.

  • We strongly recommend every bride to schedule a preview appointment. It is an extremely valuable service. During the previewi, your artist will utilize her expertise and experience to assist you with designing the style you want through careful evaluation of personality, personal style, wedding theme, selected dress, accessories, and jewelry.

  • Trials are not required. However, we strongly recommend every client considers a bridal preview. During your preview, you will be able to see a preview of what things will look and be like on your day. After your preview, you can provide your artist with any feedback as far as things that you loved or things that you may want to change. Your artist will be able to point you in the right direction so your wedding day is as stress-free as possible.

  • We recommend booking your preview when you have your dress in your hands or about two months before your wedding. This gives you the option of going home after your preview and putting on your dress to see a more complete look.

  • Previews can be held in a variety of locations and we have several spaces to use locally. Please contact us for additional information about preview locations.

  • We will coordinate an arrival and completion time based on your party’s size and services with you or your planner. This is one less thing for you to worry about on your big day! The average length of hair and makeup services for the bride is an hour and half to two hours, and for wedding party members, an hour to an hour and a half.

  • We provide touch ups before we leave, after your party has received their services. Touch-up services are available and billed in one-hour increments after the original services are completed. Our initial application of makeup will last 12 to 16 hours but, we strongly recommend touch ups if you would like a different look after the ceremony or if you are getting married in July, August or September.

  • Yes! We feel lashes make a big impact in pictures. Lashes are included for everyone receiving make-up services.

  • We can provide you with extensions at an additional cost or you may supply them and we can install them for an additional fee.

  • We use a variety of professional products, including but not limited to Ere Perez, Clove, Hallow, La Mer, By Terry, Urban Decay, YSL, Stilla, Dinair, Makeup Forever, Tarte, and Benefit.

    You can shop some of our favorite products here: www.hopcraftatelier.com

  • All brushes and products are disinfected with 70 percent isopropyl alcohol between clients. We use disposable applicators when possible (mascara wands, etc.), and they are used once per client.tion

  • Our artists are trained in several styles of makeup from light grooming to polished photo-ready makeup. Your artist will customize a look that makes you feel comfortable and fits your personal style.

  • We offer makeup and hair on location for events. We also provide hair and makeup services for engagements, bridal showers, bachelorette parties, day-after photos, boudoir sessions, maternity photos, professional headshots, and any other special events. In addition, our experienced artists are available for commercial, print, television, film, and classes

  • Absolutely! All of our makeup artists are professionally trained and have a makeup kit that can be used one every skin tone. We take this very seriously and will never tell you to bring your own foundation (unless you have a specific allergy!). We got you covered!

  • The simple answer is yes. However, blemishes are often raised skin, and raised skin texture can still be noticeable even with coverage. We can take out the redness and discoloration, but we can’t really “flatten” or change the texture of the skin.

Still have questions? Contact us.